ECPC Sports Gear – Privacy Policy for Bookings Effective Date: 2025-08-30 Company: ECPC Sports Gear AB Location: Sweden Information We Collect When you book a service with us, we may collect the following information: • Personal details: Name, age, gender (optional), and contact information (email, phone number). • Payment details: Processed securely by third-party providers (we do not store full credit card information). • Booking history: Personalized Training, Group Training, and Programs/ Camps you have booked. • Health information: Relevant conditions, allergies, or injuries if voluntarily disclosed (to ensure safe participation). • Account data: If you create a member profile, we store login and preference information. How We Use Your Information We use your personal data to: • Process and confirm bookings. • Deliver training sessions and related services. • Communicate updates, cancellations, or rescheduling. • Send receipts, invoices, and payment confirmations. • Provide loyalty points, membership benefits, and promotions (if opted in). • Ensure safety and adapt training for your health needs. • Improve our services, customer experience, and website. Marketing & Communication • If you subscribe to our newsletter, we may send you updates on new products, offers, and events. • You can opt out of marketing emails at any time by clicking “unsubscribe” or updating your account settings. You can also contact us. • Booking-related communications (e.g., confirmations, cancellations) are mandatory and cannot be opted out of. Data Sharing We do not sell your personal information. We may share limited data with: • Payment providers (for secure transactions). • Coaches and staff (only the data necessary for delivering the booked service). • IT and booking system partners (to manage bookings and communications). • Legal authorities if required by law. Data Storage & Security • Data is stored securely on servers compliant with GDPR and international privacy standards. • We use encryption, access controls, and secure payment gateways. • Booking data is retained only as long as necessary for legal and business purposes. International Customers • If you are outside the EU, we may transfer your data to servers in the EU/EEA. • We comply with global privacy laws, including GDPR (EU/Sweden), CCPA (USA), PIPEDA (Canada), and Privacy Act (Australia/NZ). • Your local mandatory privacy rights will always apply. Your Rights Depending on where you live, you may have the right to: • Access the personal data we hold about you. • Correct inaccurate or incomplete data. • Request deletion of your data (“right to be forgotten”). • Restrict or object to certain processing. • Request a copy of your data in a portable format. • Withdraw consent for marketing communications. Requests can be sent to contact@ecpcsportsgear.com. Children & Minors • For athletes under 18, bookings must be made by a parent or guardian. • We do not knowingly collect data from children under 13 without parental consent. Updates to this Policy We may update this Privacy Policy to reflect new practices, technologies, or legal requirements. The latest version will always be available on our website. Contact Us For questions about this Privacy Policy or your data rights, contact: contact@ecpcsportsgear.com ECPC Sports Gear AB – Sweden